Recruiting, Retaining and Promoting Culturally Diverse Employees
Butterworth-Heinemann (Elsevier), 2006, 320 pp., EUR 34.95 / USD 32.95 / GBP 21.99, ISBN-13 978-0-7506-8240-4, ISBN-10 0-7506-8240-X and
The book is designed for human resources professionals, business leaders and others who find that the talent pool for potential employees is becoming more culturally diverse. It contains practical insights and advice that can help in the recruitment, retention and promotion of recent (and not-so-recent) immigrants to North America. Readers are assisted in distinguishing cultural from competence issues.
Highly practical, the book is divided into two parts, the first focusing on the recruitment process, and the second examining the retention and promotion of culturally different employees, thus helping organizations to:
- modify their recruitment and selection process to avoid rejecting culturally different candidates for reasons that are not related to their ability to do the job, and
- develop and promote culturally diverse employees to ensure that they retain and capitalize on the new ideas that these employees bring.
Part one focuses on the recruiting process. It takes readers through the recruiting process used by most organizations and examines why cultural differences can throw this process off. The discussion is framed by an introduction explaining what cultural differences are and a description of cross-cultural communication issues and suggested solutions. Part two examines the retention and promotion of culturally different employees. The turnover of culturally different people is often higher than average and they are proportionately less represented in the higher echelons of large organizations. The work examines the root causes of these issues and proposes solutions that individuals and organizations can implement.
This book is geared towards the US and Canadian market. Lionel Laroche is Principal and Founder of Multicultural Business Solutions, Inc., Toronto, Ontario, Canada, and Don Rutherford is Co-Founder of Culture Connect, Calgary, Alberta, Canada.
For details, please see www.elsevier.com/wps/find/bookreview.cws_home/710063/review and www.elsevier.com/wps/find/bookdescription.cws_home/710063/